Yesterday Yandex.Money stole money from my card. I have no subscriptions to Yandex, no services. How could this be?

Yesterday Yandex.Money stole money from my card. I have no subscriptions to Yandex, no services. How could this be?

شرح التسجيل في Yandex Money والحصول على بطاقة مصرفية مجاناً

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answers (1)

Answer 1
April, 2021

If you subscribed to one of the sites that accepts payments through Yandex.Checkout, then the write-off SMS may indicate "Y.M." or "Yandex.Money" is not a write-off to our service, but a payment that we simply make, the recipient will be another company (the site that is connected to us, on which you subscribed).

To check what's the matter and say for sure, you need payment data: the first 6 and last 4 digits of the card number from which the payment was made, date, time and amount. Our support team will help you figure it out. If you have already sent a support request, please tell me its number - so we can see the details.

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